Send Money or Withdraw: In order to withdraw money, you will need to get a verified merchant account.
Now that you have setup your store and created a few links, shared and received payment for your goods/services. The next question is, how do i withdraw it?
The process of withdrawing is very simple as shown below and will cost a flat fee despite the amount of money you are withdrawing. The network charges a flat fee of UGX 1,000 for all payouts up to UGX 4,000,000. Currently, you can only payout to Airtel or MTN mobile money.
Get the SocialPay App
If you haven’t done so already, the first step would be to download the app. The app comes for android and ios (apple) platforms.
Simply search for “Socialpay Uganda” on playstore or appstore.
For all other users, just fire up your browser and go to the web app version. The webapp works well on all browsers with exception of Opera Mini. Do not use Opera Mini to view as it will fail.
We have also written a small article here explaining how to download socialpay. Once you have the App, register an account.
Please fill in the following inputs to start a mobile money debit request.
Once done, we shall send your funds to your mobile money account and you will be able to withdraw it from the numerous mobile money agents in your area.
It is important to note that we send the money to your phone number you registered with. Therefore we advise you open a socialpay account using your active mobile money account.